Cancellation Policy

You hereby agree to pay River City Wellness and IV Hydration the full payment for all scheduled service(s) when a booking is made. Refunds are not issued for missed appointments.

In the case of canceling an appointment, a minimum of one (1) hour notice of appointment cancellation is required. Failure to provide the required advanced notice will result in a charge of $50 per booked service missed in your appointment.

Appointments may be canceled by sending an email to kenisha@rivercitywellnessjax.com or by calling or texting 904-830-9385.

In addition, if the designated medical professional determines in his/her sole discretion that you are unable to receive requested services due to your current medical condition, that you have misrepresented yourself in regard to the information you supplied, such professional will not render the services ordered and you will be charged $50 per service missed in your appointment.

Upon acceptance of these Terms and each time you place an order for services, you hereby authorize River City Wellness to charge your credit card (or other payment method) for the applicable fees, charges, and taxes.